Subprocessors
SAGEA uses a limited number of trusted third-party providers to deliver infrastructure, analytics, monitoring, communications, and payment processing services. These providers may process customer data solely for the purposes described below and under appropriate contractual and security safeguards.
•These subprocessors are engaged only for the purposes necessary to operate, secure, support, and improve SAGEA's services.
•SAGEA evaluates subprocessors for security and privacy practices before use.
•Customer data is shared with subprocessors only to the extent required for the services they provide.
Active Subprocessors (9)
DigitalOcean
•United States, Singapore, GermanyPurpose: Infrastructure hosting and cloud services
Cloudflare
•Global networkPurpose: CDN, DNS, security, and traffic routing services
PostHog
•United StatesPurpose: Product analytics and usage insights
Grafana Labs
•United StatesPurpose: Monitoring, observability, and system metrics
OpenShip
•NepalPurpose: Transactional email delivery
Slack
•United StatesPurpose: Internal customer support and operational communications
ClickUp
•United StatesPurpose: Internal documentation and operational workflows
Notion
•United StatesPurpose: Internal documentation and operational workflows
Discord
•United StatesPurpose: Community support and customer communications
Notes on Data Processing
All AI model inference is performed on SAGEA-managed infrastructure. We do not route customer data through third-party AI service providers.
For customers using Helios (on-premise deployment), SAGEA has zero network access after deployment. These deployments do not utilize the subprocessors listed above.
SAGEA will notify customers of any material changes to this subprocessor list at least 30 days in advance via email and our status page.
Last updated: February 2025 · Updated quarterly or as changes occur